Important Information
Policies
To help make your stay at Crowne Plaza - Chicago West Loop in Chicago as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.
Policies that keep the stay organized, clear, and predictable.
Policies at Crowne Plaza – Chicago West Loop are structured to maintain consistency across all services. From check-in to room usage and amenities access, each guideline supports a smooth and reliable stay. The focus remains on clarity, ensuring guests understand procedures without confusion.
- Check-In and Check-Out
Check-in typically begins in the afternoon, while check-out is scheduled for late morning.
- Identification Requirements
Guests must present a valid government-issued ID and credit card upon arrival.
- Deposit Policy
A credit card authorization is generally required for incidental charges.
- Smoking Policy
The hotel operates as a non-smoking property indoors.
- Pet Policy
Pet policies may vary and often include additional fees or restrictions.
- Cancellation Policy
Cancellation terms depend on the selected rate, with flexible and non-refundable options available.